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Client Testimonial

"I want to thank Five Star Tours and Charter Buses for doing such an excellent job at our special event.  The buses, drivers and staff were always helpful and ready when we needed them the most.  I was extremely please and would recommend Five Star Tours in the future.. - Emily, Event Planner

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FAQs 
  • Where does Five Star Tours pick up?
    We can pick you up according to your needs, anywhere in San Diego County as well as Mexico and California.


  • What kind of shuttles does Five Star Tours offer?
    Five Star Tours can offer various kinds of shuttle services for our clients. Check out our Shuttles sub-pages constantly to know more about our shuttle routes.


  • How do you reserve a shuttle with Five Star Tours?
    The best way to reserve a shuttle is to fill out our Online Reservation Forms. Please make sure you fill in all appropiate information so that Five Star Tours staff may send you a confirmation via email. If this is an urgent request, please contact our office at 619 232 5040 and speak to our reservations staff.


  • What forms of payment does Five Star Tours accept?
    Five Star Tours at times might ask for a deposit on your tour confirmation or else full payment depending on the tour factors such as times, days or destinations. We ask for a deposit which is just to guarantee your space on your tour. Most deposits are refundable. We deal mostly with Visa, Mastercard and Discover credit cards but other cards or forms of payment can be discussed.


  • What forms of identification do I need to cross in and out of Mexico?
    For US Citizens, you are required to bring a photo I.D. and a passport is highly recommended ( or US Birth Certificate or Naturalization Certificate) for re-entry into US. Any parents traveling with children are encouraged to carry birth certificates. For Non US Citizens, a passport, 1-94 card or resident alien card is required. Due to high security alerts, additional paperwork may be required and is left to the clients responsibility to find out about this throught their local embassy.


  • Does the bus have a restroom?
    Our 50 passenger motor coach has a restroom and is the vehicle used on most our tours. For smaller groups we may use either the 30 passenger mini-bus, the 18 passenger mini-bus with wheelchair lift or our 12 passenger van, these do not have restrooms.


  • Does Five Star Tours have a set minimum to operate the shuttle?
    No, we can do shuttles for yourself alone as well as with friends. With our wide range of vehicles we can addapt to suit your needs to the fullest


  • Do we operate rain or shine? Do we have assigned seating?
    Five Star Tours will operate a tour rain or shine and do not have assigned seating. We strongly encourage families to participate in our tours and welcome service animals.


 
Fill out the quick form for a quick charter bus quote.

Name:
 *
Phone Number:
 *
Email Address:
From:
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To:
 *
Passenger #:
 *
Comments:
Do not enter anything in this field:
* indicates a required field

San Diego's Tour Bus Leader

Five Star Tours & Charter Company

1050 Kettner Blvd, San Diego, CA 92101
Phone: 619 232 5040 * Fax: 619 232 7035 *  Email: info@fivestartours.com

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